Orders placed after 2PM will be shipped the following business day. Orders placed Monday through Friday prior to 2PM PST will ship same day. Standard Shipping: Please allow 3 to 7 business days for your order to arrive. All orders received on Friday, Saturday and Sunday will begin processing the following Monday. is closed on weekends and major holidays. All Other Purchases:įor merchandise purchased with one of our other NYX Professional Makeup retail partners, please contact the original retailer to determine eligibility for refund or exchange. NYX Professional Makeup Store Purchases:įor purchases made in a NYX Professional Makeup Retail store, please contact Customer Care here or 1.844.335.3510. Please contact customer service here or 1.844.335.3510 for assistance. territory are ineligible for a complimentary return label. *Orders shipped to Alaska, Hawaii, an APO/FPO address, Puerto Rico or any other U.S. Please allow 7-10 business days for your refund to be issued after the shipment reaches us. To start your return process, please click the link below: Please allow an additional 2-3 business days for processing. In addition, no longer accepts exchanges.Įngraved products cannot be returned or exchanged unless due to product defect. Please note that clearance items cannot be returned and ineligible items included in the return package will not be credited. Accepted returns will be refunded the price of the item and any applicable taxes issued in the original form of payment. Merchandise purchased online at may be returned by mail within 45 days of receiving your order. For more information, read our COVID-19 statement here. Returns are currently being accepted within 45 days for products purchased online at. You may return your order with free shipping* for a 100% money-back guarantee through our official returns channel. With a special focus on developing professional quality makeup products that are free of parabens and harsh chemicals that can damage your skin, Sigma strives to bring you beauty that puts your health and safety first.We want you to be satisfied with your NYX Professional Makeup purchase. We are constantly working on new products to add to your beauty routine - one of the most popular new releases being the Cor-de-Rosa Eyeshadow Palette, which is a nod to our founders' Brazilian heritage. Every Sigma Beauty makeup brush and brush care tool is backed by the beauty industry's only free 2-year warranty. Our award-winning makeup brushes are made with the softest synthetic fibers to create flawless looks for day or night. Our journey started with cruelty-free luxurious makeup brushes and quickly evolved into a full line of makeup brush sets, beauty cleaning tools, eye makeup, brow makeup, blush palettes, contour palettes, lipsticks and much more. “At Sigma Beauty, we use the inspiration of beauty enthusiasts and professional makeup artists to develop some of the best beauty tools on the market. With a special focus on developing professional quality makeup products that are free of parabens and harsh chemicals that can damage your skin, Sigma strives to bring you beauty that puts your health and safety first." We are constantly working on new products to add to your beauty routine - one of the most popular new releases being the Cor-de-Rosa Eyeshadow Palette, which is a nod to our founders' Brazilian heritage. Our award-winning makeup brushes are made with the softest synthetic fibers to create flawless looks for day or night. Our journey started with cruelty-free luxurious makeup brushes and quickly evolved into a full line of makeup brush sets, beauty cleaning tools, eye makeup, brow makeup, blush palettes, contour palettes, lipsticks and much more.
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